How to Build Age-Appropriate Processes

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first_imgRelated Posts Tags:#Gritty Entrepreneurs#NYT#start#StartUp 101 A Web Developer’s New Best Friend is the AI Wai… Top Reasons to Go With Managed WordPress Hosting bernard lunncenter_img Why Tech Companies Need Simpler Terms of Servic… This is one post/chapter in a serialized book called Startup 101. For the introduction and table of contents, please click here.If you have kids, you will often hear (or use) the phrase, “That is not age-appropriate behavior.” Young ventures need age-appropriate systems and processes, too. Too little process, and the venture descends into chaos. Too much process, and the venture becomes a slow-moving bureaucracy, and that is equally deadly. For example, having an accounts receivable process that was designed for a company with billions of dollars in sales is pointless when your venture is just starting out. So, how do you build age-appropriate systems and processes?5 TipsList all of your processes that need to be managed.Hire senior managers who have expertise that is age-appropriate.Understand all of the processes yourself, hands-on.Understand the Conscious-Competent expertise matrix.Understand the Capability Maturity model. Look at every process as a process.List All of Your Processes That Need to Be ManagedBegin with broad categories:Product: the process of building and improving the site.Sales and marketing: how you make money.Administration: finance, HR, operations.List all of the processes that you currently do. Describe them in simple but clear terms:What is the output or result?Who is responsible?How long does the process typically take?What are your metrics for judging success and failure?What often goes wrong?If you know your processes, this will not take long. If you don’t know them, well… you should.Hire Senior Managers Who Have Expertise That Is Age-AppropriateHire for 12 months out. Look for someone who can manage what you hope the business will be in 12 months and someone who has already managed at that scale.Why not hire someone who has experience at much larger companies? Because the processes they design for yours will tend to be too heavyweight, designed for companies with more operational depth. They will expect to be able to hire more people and spend more with vendors than your budget allows.If you hire by A-Team rules, you will be hiring for innate smarts and energy. So, people who fit that bill may be able to drive growth well beyond what their experience qualifies them for.Understand All of the Processes Yourself, Hands-OnLarge companies like getting their senior managers to work across multiple divisions, departments, and regions so that they understand what they are managing when they move into that corner office. Swiss hotel owners make sure they have performed all of the jobs in the company, no matter how menial; they cannot effectively manage the people who change bedsheets unless they have done it themselves.This is also how bootstrapped ventures work. The CEO/founder has to do everything at some stage, which better equips them to hire people to take over those jobs when the time comes.That is how almost all businesses work. But venture-funded companies are different. The infusion of external capital allows you to hire quickly, before you have had hands-on experience. This is why having a balanced founding team is critical, with two to three founding partners who between them understand all of the processes hands-on.Understand the Conscious-Competent Expertise MatrixUse this graph to evaluate yourself, anyone who works for you, or any process you have to manage. It is a quadrant with two axes:Competent to Incompetent on one axisConscious to Unconscious on the other.Unconscious-Competent is things you do so well that you can do them in your sleep. You may code like a demon, or know how to sell ice cream to Inuit. Perhaps you can optimize AdWords better than anyone on the planet. Whatever it is, you excel at it.The big danger with Unconscious-Competent is that the world changes, possibly devaluing your skills, without your even noticing. In 1939, Poland’s cavalry was the best in the world, but that did not help them when the German tanks and dive bombers arrived.Conscious-Incompetent is fine, too. That comes into play, for example, when you, the world’s greatest coder, have to pitch to a prospective investor. You know you’re lousy at it, and you know you have to learn just enough to get by and then hire someone later to do it better. Or if you’re the fellow who can sell ice cream to Inuit, you know you will have to get someone to write the code for what you are selling.Ideally, everyone on your team would be Conscious-Competent. You may be the best in world, but you still always look for ways to improve, and you acknowledge that macro-scale changes can devalue your skills.The one area you want to avoid like the plague is Unconscious-Incompetent. This is the person who thinks they know what they’re doing but really doesn’t.Understand the Capability Maturity ModelThe concept of age-appropriate processes has been defined in the Capability Maturity model (CMM). The model was designed specifically for software engineering but could be applied to any process. These days, when online marketing is so data-intensive, CMM is just as applicable to marketing.The model identifies five levels of maturity for an organization’s processes:Initial (chaotic, ad hoc, heroic): the starting point for using a new process.Repeatable (project management, process discipline): the process is used repeatedly.Defined (institutionalized): the process is defined or confirmed as a standard business process.Managed (quantified): process management and measurement takes place.Optimizing (process improvement): process management includes deliberate process optimization and improvement.To apply this model, you have to understand the difference between mission critical and core. For example, accounts receivable is mission critical: if you don’t get paid on time, you will go out of business. But it is not core, unless of course your product or service is to improve accounts receivable. Core is that one thing — and it really can be only one thing — that you do better than anyone else on the planet.Any process that is mission critical to your venture should be at least at Level 2 and should, as you grow, steadily progress to Level 5.If the process is core to your venture, you had better get it to Level 5 really fast. 8 Best WordPress Hosting Solutions on the Marketlast_img read more

ISL: Goa snatch late win in 9-goal thriller vs Chennaiyin

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first_imgFC Goa scripted a pulsating 5-4 victory against Chennaiyin in their final Indian Super League (ISL) football clash in Margao on Thursday.Both teams have failed to qualify for the semifinals and were only playing for pride at the Jawaharlal Nehru Stadium.Chennaiyin took lead three times but Goa restored parity every time and went ahead in the 76th minute for the first time in the match .Rafael Coelho put Goa in lead, scoring his second goal of the game. But Chennaiyin drew level in the 88th minute after substitute John Arne Riise converted a penalty. (ISL: Mumbai City beat Chennaiyin FC to enter semifinals)The match was moving towards a 3-3 draw until Sahil Tavora netted in added time.FC Goa scored through a brace each from Rafael Coelho (6th minute, 76th), Sahil Tavora (68th and 90th) and Joffre Gonzalez (21st). Chennaiyin FC found the mark through Jerry Lalrinzuala (4th), Gregory Arnolin (own goal, 14th), Dudu Omagbemi (28th) and John Arne Riise (88th).Chennaiyin led 3-2 at half-time. (ISL: NorthEast hold Chennaiyin in 3-3 draw, keep playoffs chances alive)The victory took Goa’s points tally to 14 but they still finished at the bottom of the table. Defending champions Chennaiyin finished seventh with 15 points in an extremely disappointing campaign for both last year’s finalists.Chennaiyin surged ahead in the fourth minute itself when Jerry scored from a free-kick to dazzle goalkeeper Laxmikant Kattimani but Goa soon equalised as Coelho got hold of a through ball from Joffre Gonalez and then scored with ease. (ISL: Kerala Blasters beat Chennaiyin FC 3-1)advertisementChennaiyin took the lead for the second time in the 14th minute when Anirudh Thapa’s shot that hit the post, struck Goa defender Gregory Arnolin and sailed into the net. Just like the first setback, Goa drew level for the second time, this time Joffre scoring from a penalty.The visitors enjoyed a 3-2 advantage at half-time as Dudu Omagbemi capitalised on a defensive lapse in the 28th minute.In the second session, coach Zico made a couple of changes and Goa not just equalised through Sahil Tavora but also moved up for the first time as Rafael Coelho gave finishing touches to a brilliant long ball from Trindade Goncalves in the 76th minute. (ISL: Goa fire last minute winner to beat NorthEast United)The goal seemed enough for Goa to pocket full points as they fell back and defended but there was disappointment as Raju Gaikwad handled the ball, prompting the referee to award a penalty which Riise scored with ease.Just when it seemed like the match would end in a draw, Sahil Tavora scored from the left, as his shot kissed the post and sailed into the net.last_img read more

a month agoSNAPPED: Summer signing Kieran Tierney turns out for Arsenal U23s

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first_imgSNAPPED: Summer signing Kieran Tierney turns out for Arsenal U23sby Paul Vegasa month agoSend to a friendShare the loveSummer signing Kieran Tierney has turned out for Arsenal’s Under-23s.The Scottish defender joined Arsenal in a £25m deal from Celtic but has been made to wait to take to the field after undergoing surgery last season.But Tierney played an hour as the Gunners’ youngsters faced off against their Wolves counterparts on Friday evening.He was joined in the Arsenal starting line-up by Hector Bellerin, who has been out of action since January.The right-back suffered a serious knee injury against Chelsea but has stepped up his comeback.Both players got a decent hour on the pitch with Bellerin looking the more comfortable of the pair.Hector Bellerin and Kieran Tierney in action against Wolves in Arsenal’s u23’s game.It’s good to have you back lads! #afcpic.twitter.com/MM0Lzl3Tkb— DailyAFC™ (@DailyAFC) September 20, 2019 About the authorPaul VegasShare the loveHave your saylast_img read more

2015 Pac-12 Tournament Bracket, Schedule, Analysis

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first_imgPac-12 tournament bracket for 2015 season.Twitter/@Pac12NetworkThe 2015 Pac-12 men’s basketball tournament is set to begin this Wednesday, March 11 and conclude on Saturday, March 14. It will take place at the MGM Grand Garden Arena in Las Vegas. Here’s the bracket, along with the times for each game. Ticket information is available here. (@Pac12Networks)(@Pac12Networks)Pac-12 Tournament games will be broadcast on ESPN and Pac-12 Networks. arizonaFavorite: ArizonaFew teams in the nation have the talent of Arizona, and the Wildcats proved it with a 28-3 record on the season and 16-2 mark in Pac-12 play. Point guard T.J. McConnell is one of the steadiest floor generals in the nation, and has a number of dynamic scorers, including fantastic freshman Stanley Johnson, Brandon Ashley, and Rondae Hollis-Jefferson. Few teams have the balanced scoring of Arizona, which has six players averaging at least nine points per game. Arizona’s three losses—at UNLV, at Oregon State, and at Arizona State—came by a total of nine points. The Wildcats will be tough to overcome for their Pac-12 competition in Las Vegas.uclaSleeper: UCLAFrom December 13 to January 4, UCLA lost five straight games, and the Bruins’ NCAA Tournament chances looked bleak. UCLA finished the season 11-5 with big wins over Oregon and Utah, and now the Bruins are right on the bubble, and can help themselves with a good showing in Las Vegas. UCLA has five very capable scorers averaging over 10 points per game, but depth is a major concern. Bryce Alford, Isaac Hamilton, Kevon Looney, and Norman Powell all average over 30 minutes per game. Tony Parker averages just under 25 minutes per game, and only three other players play at least 10 minutes each night. If UCLA can keep its guys fresh, the starting five can compete with anyone else in the Pac-12, and with the tournament on the line, the Bruins will definitely be motivated to make a deep run.last_img read more

New Delhi In a daring attack a patrolling team o

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first_imgNew Delhi: In a daring attack, a patrolling team of Delhi Police was attacked with a knife when they tried to stop bike-borne criminals in Delhi’s Mandir Marg area. “The incident happened late Tuesday night when the bike-borne men were stopped by the patrolling team as their movements seemed to be suspicious. While trying to stop them, the men attacked the police team with a knife,” said Deputy Commissioner of Police (DCP) Eish Singhal told IANS. Also Read – More good air days in Delhi due to Centre’s steps: Javadekar The criminals were soon overpowered and the knife and a pistol recovered from them. The police said the motorbike that they were riding was also a stolen one. The DCP told IANS that the criminals have been identified as Kamil Singh alias Kanna and Jitender Kumar alias Rajesh Kumar. Both are Delhi residents and are said to be wanted criminals. Singhal said: “With the arrest of the two, around 15 cases committed in different places in the city are likely to be solved. These cases include snatching cases also.” Investigations have so far revealed that both the culprits have four attempts to murder cases, 20 snatching, seven loot and 19 cases under Arms Act against them. The police team that arrested the criminals included sub-inspector Surendra, assistant police sub-inspectors Rajesh and Raj Kumar, and havaldars Daljit, Kuldeep, Santosh, Vinod and jawans Manjit, Sanjay and Rajendra.last_img read more

Tokyo Novak Djokovic stepped up a gear at the Jap

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first_imgTokyo: Novak Djokovic stepped up a gear at the Japan Open Wednesday, fending off a tough challenge from Japanese wild card Go Soeda 6-3, 7-5 to advance to the quarter final. The world number one said he had no problems with the injured shoulder which forced him out of the US Open as he looked to face either French fifth-seed Lucas Pouille or Japan’s Yoshihito Nishioka at the Ariake Colosseum, a venue for the Tokyo 2020 Olympics. Djokovic was cruising to a victory until late in the second set when the 35-year-old Japanese player put on a tenacious fight while the Serb began missing many of his first serves, reducing his lead to 5-4 before Soeda made it 5-5. Also Read – We will push hard for Kabaddi”s inclusion in 2024 Olympics: RijijuBut Djokovic snapped back in form and took the final two games without giving a single point to the Japanese, ending the match in just over 90 minutes. “Obviously, I was pleased to get that done in two (sets),” Djokovic said. “We must give credit to Go Soeda, who played a really good match, fought hard, made me work for my win today. “For my side, I am really pleased. Probably I played even on a higher level than the first round. So the game is going to the right direction for sure,” he said. Also Read – Djokovic to debut against Shapovalov at Shanghai Masters”I played now three days in a row,” he said. “Everything is fine.” Elsewhere in the tournament, third-seed David Goffin of Belgium came from behind in a dramatic first-round victory against Spanish player Pablo Carreno Busta 1-6, 7-6(8), 6-0. Their gruelling battle, the first match of the day, lasted over two hours in blazing heat, as Goffin clung on to the match to take the second set that ended with a dramatic tie-break. After that, Carreno Busta could not find much left in himself and gave up the third set. “It was a great fight. Such a tough opponent,” said Goffin, who will now face Denis Shapovalov of Canada. “In the end, I am happy to go to the second round,” Goffin said. Australian qualifier John Millman defeated Adrian Mannarino of France 4-6, 6-3, 6-4.last_img read more

New Delhi The outstanding dues owed by distributi

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first_imgNew Delhi: The outstanding dues owed by distribution utilities to power producers rose around 57 per cent to Rs 78,020 crore in August 2019 as compared to the same month last year, reflecting a growing stress in the sector. Distribution companies owed a total of Rs 49,669 crore to power generation companies in August 2018, according to web portal and app namely PRAAPTI (Payment Ratification and Analysis in Power procurement for Bringing Transparency in Invoicing of generators). Also Read – Commercial vehicle sales to remain subdued in current fiscal: IcraThe portal was launched in May 2018 to bring a transparency in power purchase transactions between generators and discoms (distribution companies). In August this year, total overdue amount, which was not cleared even after 60 days of grace period offered by generators, stood at Rs 59,532 crore as against Rs 34,464 crore in the same month in 2018. Power producers give 60 days’ time to discoms for paying bills for the supply of electricity. After that, the outstanding becomes overdue and generators charge penal interest on that in most of the cases. Also Read – Ashok Leyland stock tanks over 5 pc as co plans to suspend production for up to 15 daysIn order to give a relief to power generation companies, the Centre has enforced a payment security mechanism from August 1. Under this mechanism, discoms are required to open letters of credit for getting power supply. The data on the portal indicates that the outstanding as well as overdue amount have increased over the preceding month. In July 2019, the total outstanding on discoms was Rs 76,467 crore, while the total overdue amount was Rs 56,556 crore. The July 2019 figures of dues and overdues have been revised upwards from Rs 73,748 crore and Rs 54,342 crore provisional numbers released last month on the portal. Discoms in Rajasthan, Jammu and Kashmir, Telangana, Andhra Pradesh, Karnataka, Tamil Nadu account for the major portion of dues to power generating companies, taking a longer duration of up to 820 days to make payments, the portal showed. Among major states, Andhra Pradesh tops the list with 852 days to make payments, followed by Rajasthan (851 days), Haryana (849 days), Madhya Pradesh (836 days) Telangana (829 days) and Tamil Nadu (823 days) in that order. Delhi takes 878 days to make payments to power generating firms. Overdues of independent power producers amount to over 24.6 per cent of the total overdue of Rs 59,532 crore on discoms. Among the central public sector power generators, NTPC alone has an overdue amount of Rs 8,452.58 crore on discoms, followed by NLC India at Rs 4,691.49 crore, NHPC at Rs 2,324.05 crore, THDC India at Rs 1,936.11 crore and Damodar Valley Corporation at Rs 805.71 crore. Among private generators, discoms owe the highest overdue of Rs 3,794.49 to Adani Power, followed by Bajaj Group-owned Lalitpur Power Generation Company Ltd at Rs 2,212.66 crore and GMR at Rs 1,829.68 crore.last_img read more

Kolkata Traffic movement in the city is expected

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first_imgKolkata: Traffic movement in the city is expected to be smoother with the state government opening up the Eastern Bypass-bound flank of Ultadanga flyover on Thursday night. The flank was closed since July 9 for repairs.”The Bridge Advisory committee has inspected it and has given us the nod to open the flyover for vehicular movement. We are hopeful that traffic movement will be smoother in this part from Friday,” said a senior official of Kolkata Metropolitan Development Authority. The Ultadanga flyover was closed after some cracks were spotted on a pier and the retaining wall. Also Read – Bengal family worships Muslim girl as Goddess Durga in Kumari PujaThe Dum Dum Airport bound flank was opened for traffic three days after the incident, but the Bypass bound flank was closed for repairs. There are several pujas in Dum Dum and Lake Town areas, which draw huge crowd, so opening the Ultandanga flyover will surely ease traffic congestion in the area. The 45-metre Bailey Bridge in Lake Town that caters to only one-way traffic for light vehicles from VIP Road to Salt Lake was also thrown open on September 30 for light vehicles. Also Read – Bengal civic volunteer dies in road mishap on national highwayTwo new bridges one at Izatullah Lane and another at Karunamoyee canal in the south were also unveiled on September 30. “After a portion of Majerhat bridge caved in on September last year there has been heavy pressure on Durgapur bridge and Tollygunge bridge. The two bridges has been instrumental in helping people from Behala and its adjoining areas to reach faster to Tollygunge metro station and Bangur Hospital,” the KMDA official said.last_img read more

Mumbai The BJP on Friday released its fourth list

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first_imgMumbai: The BJP on Friday released its fourth list of seven candidates for the October 21 Maharashtra Assembly polls, dropping senior leader Eknath Khadse and cabinet minister Vinod Tawde. It fielded Eknath Khadse’s daughter Rohini from his Muktainagar constituency in north Maharashtra. The decision to field Rohini Khadse indicates the BJP succeeded in placating her father, who had been representing Muktainagar since 1991. PowerMinister Chandrashekar Bawankule, senior leaders Prakash Mehta and Raj Purohit also don’t figure in the list. Also Read – India gets first tranche of Swiss account details under automatic exchange framework The party dropped Tawde, who holds the school education portfolio in the outgoing BJP-led government, and fielded Sunil Rane from his Borivali seat in Mumbai. Purohit, the sitting MLA from Colaba in south Mumbai, has been replaced with Rahul Narvekar, son-in-law of Ramraje Nimbalkar, the Maharashtra Legislative Council chairman. Narvekar, a former NCP MLC, joined the BJP recently. Parag Shah is the BJP candidate in place of Mehta, a former minister, from Ghatkopar (East) in Mumbai. Also Read – Afghan Taliban frees 3 Indian hostages in exchange for 11 top militant leaders: Reports Bawankule is the sitting MLA from Kamtee in Nagpur distric. One of the senior-most BJP leaders in Maharashtra, Eknath Khadse had been sidelined in the party following allegations of corruption and that he misused his office in a land deal. He had to resign as revenue minister in 2016 and has not been taken back into the Cabinet by Chief Minister Devendra Fadnavis. Party sources said it was made clear to him that he would not be given ticket this time. Khadse, 67, had filed his nomination papers from the seat this week as an Independent candidate. The BJP has so far declared candidates on 150 seats in the state which has a 288-member assembly. The BJP and Shiv Sena are the main constituents of the ruling alliance in Maharashtra. However, they have still not officially declared their seat-sharing formula. The Shiv Sena has given AB (nomination) forms to more than 100 candidates. The last date of filing nomination papers is October 4, while the date for their scrutiny is October 5. Nominations can be withdrawn till October 7.last_img read more

Delhi to witness renowned Bollywood and theatre artists on stage

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first_imgAfter writing many thought provoking plays like ‘Mera Woh Matlab Nahi Tha’ , ‘Shimla Coffee House’, ‘Jab We Separated’, Rakesh Bedi is all set to dazzle theatre lovers with yet another spectacular theatrical experience ‘Patte Khul Gaye’. An ingenious, funny and brilliantly enacted masterpiece, ‘Patte Khul Gaye’ is a hilarious expose of the hypocrisies in middle class society. This rib tickling comedy with a large dose of bollywood glamour starring Anant Mahadevan, Roopali Ganguli, Kishwar Merchant, Avijit Dutt, Jyoti Singhal And Rakesh Bedi among others, will be performed on October 12, 2019, at Kamani Auditorium. The play is brought by India’s leading theater production company Felicity Theatre. Also Read – The Puja carnivalSpeaking about the play, Writer and Director Rakesh Bedi says, “‘Patte Khul Gaye’ is an expose of the hypocracies and double standards in our society. Whenever we stare into adversity, we drop our guard and our true selves emerge. The play depicts that there are many layers behind every person and when situations arise even there closest friends and relatives are shocked at the person who they think, they know.” ‘Patte Khul Gaye’ is a story of Dr. Manoj Rai (Anant Mahadevan) and his wife Manju Rai (Roopali Ganguli) who have invited their close group of friends for dinner. Manju has planned a sumptuous menu for the past three days and an elaborate dinner has been prepared for this much awaited evening. With their very old friend ‘Bob’ comes along an affluent lady ‘Shireen’ (Kishwar Merchant) who is extremely rich and does not belong to the middle class strata, like the rest of them. Also Read – Wave City brings special offers this NavratraWithin no time lots of masks start falling off and embarrassing secrets of one and all start tumbling out to the fore. The ultra rich Shireen exposes the middle class values and hypocrisies of the others and condescendingly exposes their pitiable condition. She also tells them how the middle class is always showing off what it has and hiding under the carpet what it does not! The lady of the house Manju refuses to buy this argument and takes Shireen head on and strongly defends the great Indian middle class. Unexpected situations start arising and the poor hostess Manju who has toiled for three days for this dinner is unable to even serve the starters as the dinner and the party goes for a toss. To top it all one of the guests “Akela” (Rakesh Bedi) who is a poet comes out with a funny couplet at the drop of a hat, to ease tense moments. Laced with hilarious situations the play is an unbelievable comic journey full of unpredictable twists and turns that is sure to leave you in splits “Patte Khul Gaye” is a must see laugh riot and is guaranteed to entertain audiences of all ages… Tickets are between priced Rs.399 onwards and can be bought at www.bookmyshow.comlast_img read more